Melanie Coates is an experienced professional in data maintenance and operations, currently serving as a Senior Data Maintenance Specialist at Sonova Group since December 2020. In this role, Melanie manages new product launches and enhances product information quality, collaborating with newly onboarded Group Companies to establish personalized catalog setups. Previously, Melanie held positions such as Data Maintenance Specialist at Sonova Group, Operations Team Lead and Customer Experience Representative at Indigo, and Data Capturer at STJ Retail. Additionally, significant experience includes various roles at BlackBerry, where portfolio management, workforce analysis, and technical support were key responsibilities. Melanie's educational background includes a degree in Medical Transcription from Career Step.
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