Michael Lanner is an experienced senior manager in service management with a strong background in customer service, quality management, and technical support across various industries. Currently serving as Senior Manager Service at Sonova Gruppe since September 2022, Michael Lanner is dedicated to improving the quality of life for individuals with hearing loss. Prior experience includes leadership roles at Hawa Sliding Solutions AG, Schindler Aufzüge AG, Olympus Medical Systems EMEA, and ABB, where responsibilities encompassed global customer service, team management, and complex technical operations. Michael Lanner holds multiple advanced degrees in business psychology and quality management from esteemed Swiss institutions, alongside a certification as an Elektro-Sicherheitsberater.
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