Bob McGowan

Bob McGowan is a seasoned professional with extensive experience in product operations and support. Currently serving as Senior Manager of Product Operations at Sony Electronics since 1994, Bob oversees a budget of up to $10 million and manages a team of 72 personnel through four supervisors, focusing on post-sale service and pre-sale quality assurance for Sony Broadcast and Professional products. Prior to this role, Bob was a Senior Product Support Engineer at Diagnostic Retrieval Systems / Precision Echo from 1989 to 1994, where progression through various levels involved both depot and field service. Academic qualifications include a Bachelor's degree in Business Administration and Management from the University of Phoenix, alongside an Associate of Science in Electrical and Electronics Engineering and coursework in Telecommunications Technology from Napa Valley College.