Roi Permadi serves as the Head of Department at Sony Electronics since January 2019, and has been with Sony Mobile Communications since 2009 as the Manager of Customer Service, overseeing after-sales service and enhancing the customer experience for Sony Xperia Mobile products. Prior experience includes a role as Assistant Manager in Internal Relations at Ericsson from 2001 to 2004, where responsibilities included managing internal communications and events. Roi Permadi holds a Double Higher Diploma in Food Beverage and Hospitality Administration Management from the International College of Hospitality Administration in Switzerland and a Higher Diploma in Food and Beverage Management from BPLP in Bandung, Indonesia.
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