Ivan Mateos possesses extensive experience in the cybersecurity and technical support fields, currently serving as a Senior Presales Engineer at Sophos since July 2015. Previously, Ivan held various roles at Satec from February 2008 to June 2015, including Network Security Support Team Leader, where responsibilities included leading a support team and serving as the ISO 27000 internal responsible. In addition, Ivan worked as a Network Security Engineer, troubleshooting security infrastructures, and as a Support Operation Center Team Leader, overseeing Level 1 technicians. Earlier in Ivan's career, a position was held at IBM Global Services as a Level 1 Helpdesk and Monitoring Technician. Ivan holds an Engineer's degree in Telecommunications from Universidad Politécnica de Madrid.
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