Jason Ullah is an accomplished Global Escalations Engineer with expertise in cloud platforms at Sophos since February 2015, where responsibilities include managing advanced cybersecurity solutions for major enterprises. Prior to this role, Jason provided high-touch technical support as a VIP Technical Engineer, demonstrating proficiency in addressing complex issues across a range of cybersecurity products. Jason's previous experience includes serving as Lead Analyst at Virgin Media, where management of incident and event management teams was paramount, alongside technical analysis in IT service delivery. Earlier in Jason's career, experience as a Fault Management Analyst at Fujitsu involved fault monitoring and management for key clients, along with a role as Call Centre Coordinator, ensuring operational efficiency across multiple call centers for ISPs.
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