Michael Lynch possesses extensive experience in technical support and management, with a career at Sophos spanning over two decades since May 2000. Within Sophos, positions held include EMEA Escalations Manager, Support Services Manager, Technical Support Escalations Manager, Technical Support Backline Manager, Technical Support Team Leader, Technical Support Consultant, and Technical Support Engineer. Prior to joining Sophos, Michael Lynch worked at BSkyB in a technical support role from 1997 to 2000 and served as a support technician at Reid Kerr College from 1994 to 1997. Michael Lynch received a degree in Computer Science from Edinburgh Napier University, where studies were completed from 1988 to 1991.
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