More than 150 Forbes Global 2000 firms choose Soprano's CPaaS to take control of communication CX and design meaningful mobile interactions

Information Technology

Soprano Design

Soprano Design's headquarters in North Sydney, Australia

Susanna Matheson-Kwok

Clint Latour

Richard Cutler

Asha Potla

Madhumathi S.

Kyle Liming

Mohamed Odah

Asmara Hadi

Philipp Franco Stoll

Azis Othman

Alvin Zamora Dee

Martin Lara

Hemant Gusain

Shushanik Ghazaryan

Tomas Vernet

Joshua Lee

Sangeetha Ravichandran C.A.

Amirah Hamzah

Julie Quach-Wong

Mahavir Patel

Stacey Yong

Rajeev Singh

Rick Fisk

Palak Purohit

Gareth Durant

Simon Tipple

Alexandra Muntean

Michał Krawczyk

David Tranter

Stephen Snell

Tom Bovingdon

Richard Favero

The Business Development team at Soprano Design is responsible for identifying new market opportunities, fostering strategic partnerships, and driving revenue growth. They focus on expanding the company's CPaaS (Communications Platform as a Service) solutions to enhance customer communication experiences. Team members collaborate with key stakeholders across various regions, including the USA, LATAM, DACH, and NZ, to cultivate and manage business relationships, ensuring that Soprano Design maintains a competitive edge in the global market.

Business Development

This department focuses on ensuring customer satisfaction and retention by managing client relationships and addressing their needs.

Customer Success

The Sales and Marketing team at Soprano Design drives revenue growth and market expansion by creating and implementing strategic plans tailored to different regions and industries. They manage customer relationships, optimize sales processes, and promote innovative communication solutions to Global 2000 firms, ensuring enhanced customer experience and engagement through mobile interactions.

Sales And Marketing

The Product Management team at Soprano Design is responsible for guiding the development and lifecycle of the CPaaS product suite. The team, led by the Director of Product Management and consisting of Product Managers and Product Owners, collaborates to align the product roadmap with customer needs, ensuring that mobile interactions are optimized for meaningful customer experiences. They drive product strategy, prioritize features, and work closely with cross-functional teams to deliver innovative communication solutions for Forbes Global 2000 firms.

Product Management

The Operations Team at Soprano Design ensures the seamless delivery and optimization of the company's CPaaS solutions. Comprised of experts in management, support, and engineering, the team focuses on maintaining robust system performance, handling technical issues, and driving efficient operational processes to enhance customer communication experiences for Forbes Global 2000 clients.

Operations Team

The Solution Consulting Team at Soprano Design collaborates with clients to tailor CPaaS solutions, enhancing communication and mobile interaction strategies. They analyze customer needs, recommend bespoke solutions, and ensure seamless implementation to optimize the communication experience (CX) for over 150 Forbes Global 2000 firms.

Solution Consulting Team

Soprano Design

Org chart

Board & advisors

Teams

Business Development

Customer Success

Sales And Marketing

Product Management

Operations Team

Solution Consulting Team

Offices

Soprano Design

Org chart

Board & advisors

Teams

Business Development

Customer Success

Sales And Marketing

Product Management

Operations Team

Solution Consulting Team

Offices

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