Andy Baker is a Network Security Engineer at Sopra Steria with 13 years of experience in the network security industry. Previously, they worked as a Network Analyst at Cogeco Peer 1, providing 24/7 support and monitoring for network services across North America and Europe. Prior to that, they served as a Network Support Technician at Link-Connect, delivering first and second line support while ensuring customer satisfaction within service level agreements. Andy studied Information Technology at Alton College from 2003 to 2005 and is committed to continuous learning and providing excellent service.
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