Eric DOTT is a Solution Architect for End Users at Sopra Steria, specializing in the implementation of user-centered solutions for high-profile clients including EDF and BNP Paribas. They have extensive experience in service desk management and have held pivotal roles at companies such as Capgemini, TOTAL, and JCDecaux. Eric began their career as an Analyst Developer at Roche, later advancing to various leadership positions in IT support and management. They hold a DUT in Information Management from the Université de Technologie de Belfort-Montbéliard.
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