Toby Davy is the Head of Resourcing Analytics & Customer Experience at Sopra Steria UK, where they lead the integration of Management Information and Customer Experience to enhance service excellence. With experience as an MI Analyst and Project Manager, Toby has successfully managed projects in government and police departments, focusing on operational improvements and achieving service goals. They developed standardised reporting frameworks and championed evidence-based strategies to drive customer satisfaction. Previously, Toby has held various roles, including MI Business Analyst and Resourcing Business Analyst, demonstrating a strong ability to build relationships and foster team development. Toby earned a Bachelor of Arts in Music Technology from Southampton Solent University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices