Arnaud L.

Arnaud L. is a CRM Manager and Business and Functional Analyst at SOQUIJ since June 2018, where responsibilities include leading Salesforce Sales & Service Cloud implementation, business analysis, and user training. Previous experience includes roles as a CRM & Digital Marketing Advisor at Ivanhoé Cambridge, where the Salesforce Marketing Cloud platform was enhanced, and as a CRM Specialist at Transat, focusing on B2C email marketing campaigns and automation. Arnaud has held positions in digital marketing and CRM at Standard Life, Jobboom, and Boutique Endurance, and has contributed to strategic development initiatives at Caisse d'Epargne de Picardie. Arnaud holds multiple degrees from HEC Montréal and has completed a post-graduate certificate at the University of Cape Town, alongside relevant Salesforce training.