Vivek Narayan is an accomplished professional with extensive experience in customer success and management across multiple industries. Currently serving as a Customer Success Manager at Soroco since August 2021, Vivek has achieved significant improvements in throughput and customer response times for various teams at a leading multinational investment bank. Prior to this, as an Associate Partner at OBTim Consulting Services, Vivek led impactful projects resulting in substantial cost savings and operational enhancements. Experience also includes a role as Program Manager at Hewlett-Packard, where Vivek applied Lean Methodology to drive capacity improvements, and a Consulting Manager position at Wipro Consulting Services. Vivek holds an MBA in Finance from ICFAI Business School and a Bachelor’s degree in Mechanical Engineering from PES University.
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