Tom Dootson

Product Service Manager at Sorted

Tom Dootson has a diverse work experience spanning various industries. Tom started their career as a Patient Experience Support Worker at Salford Royal Foundation Trust in 2010, where they provided support to nursing staff and ensured the well-being of patients.

Tom then worked as a Tenant Liaison Officer at Mitie from 2012 to 2013, where they facilitated communication between tenants and the company. This role required effective communication skills and problem-solving abilities.

In 2013, Tom worked as an Operational Support Officer at Sodexo Justice Services, where they assisted in the smooth functioning of operations.

Tom then transitioned to a Sales Representative role at The Range in 2014, where they primarily focused on sales and customer service.

In 2015, Tom joined TT Fusion as a Quality Assurance Tester, responsible for testing and ensuring the quality of products.

In 2016, they joined ForViva as a Customer Service Advisor, providing high-quality customer service and using various digital channels for communication. Tom also worked as a Service Desk Analyst, providing IT support and troubleshooting.

Most recently, Tom Dootson worked at Sorted Group, starting from 2020. Tom initially served as a Technical Support Analyst and later transitioned to the role of Support and Service Transition Analyst.

Tom Dootson attended Moorside High School from 2003 to 2008, where they completed their high school education. After that, they enrolled in Eccles College from 2008 to 2010. However, no specific degree or field of study is mentioned for their time at Eccles College. In 2010, Tom attended Salford City College and obtained a National Vocational Qualification Level 2 in Customer Service.

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Previous companies

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Peers

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Timeline

  • Product Service Manager

    July 1, 2024 - present

  • Support and Service Transition Analyst

    July, 2022

  • Technical Support Analyst

    August, 2020