Abel Diaz is a Technical Support Specialist with extensive experience in technical support and systems engineering. Currently employed at SOTI since March 2023, Abel has progressed through multiple levels of technical support roles. Prior to SOTI, Abel worked at Eynetech Services Pvt Ltd from December 2018 to March 2022 as a System Engineer, focusing on Active Directory administration, cloud administration, backups, and providing L1/L2 support for desktops and servers. Abel began a career in the field as an Internship Trainee at Genisys Group in 2017. Educational qualifications include a Virtualization and Cloud Computing degree from Conestoga College and a Bachelor of Technology in Computer Science from the Federal Institute of Science and Technology, complemented by earlier education at Mahatma Gandhi University and local Indian schools.
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