Daniel Costa is a skilled professional with extensive experience in technical support and project management, currently serving as the Manager of Technical Support at SOTI since April 2018, previously holding roles such as Technical Team Lead and Senior Technical Specialist. Prior to SOTI, Daniel worked as a Customer Success Manager at Fivel Systems Corporation and as a Project Coordinator at Eclipse Technology Solutions Inc., where responsibilities included managing an ERP upgrade and supporting the finance department. Daniel's career began at DVPRO Engenharia de Televisão, where positions included IT Manager and IT Specialist, and included contributions to network projects and technical support. Daniel holds a Bachelor's Degree in Computer Science from Universidade FUMEC, a Diploma in Computer Systems Technician – Networking from Centennial College, and a Post Diploma in Project Management from Centennial College School of Business.
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