George Lam is a seasoned technical manager with experience in developing and managing strategic relationships with global OEM partners at SOTI since January 2017. In this role, responsibilities include facilitating communication among various internal teams, while previously serving as a Technical Lead overseeing a support team and as a Level 3 Technical Support Specialist addressing complex issues for enterprise accounts. Prior experience includes IT support roles with the City of Mississauga, where George provided second-level support and managed group policies, and a co-op position involving on-site tech support at events. Earlier positions in quality control, teaching assistance, and customer service further enhanced technical proficiency and interpersonal skills. George holds educational qualifications from Sheridan College and the University of Toronto.
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