Jeff McDonald is a seasoned professional with extensive experience in technical account management and mobile device management. Currently serving as Principal Technical Account Manager at SOTI since July 2016, Jeff develops and maintains strong relationships with the company’s largest enterprise accounts, focusing on customer satisfaction, retention, and the adoption of SOTI's solutions. Prior roles at SOTI include Senior Technical Account Manager and Technical Account Manager, all emphasizing strategic customer support and onboarding. Jeff's career spans over two decades, with significant experience at CIBC, where roles included Infrastructure Specialist in Mobile Device Management and Infrastructure Engineer in Messaging and Collaboration. Jeff's educational background is from Mohawk College, where studies were completed between 1987 and 1990.
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