Lariane C.

Lariane C. is an accomplished professional with extensive experience in customer support and operations management. Currently serving as Customer Support Operations Lead at SOTI since June 2022, Lariane specializes in streamlining processes and aligning support operations with organizational goals. Previous roles include Technical Support Specialist, Online Customer Sales and Support Moderator, and Administrative Assistant Event Coordinator, showcasing expertise in customer interaction, technical support, and event management. Lariane holds a Bachelor of Business Administration from Atlantic Technological University and is pursuing a Fundamental Certificate in Lean Six Sigma at Munster Technological University. Proficient in English, Spanish, and Portuguese, Lariane combines strong communication skills with a diverse educational background in business and management.