At Sound Communications, our mission is to protect the assets your business can't do without: your property, your customers, and your employees.

We partner with the industry's leading software developers to bring our contact center customers the latest in workforce optimization solutions built on our core focus in call recording. Public safety customers can count on us to bring them solutions that will let them be ready for the finalization of NextGen 9-1-1. Customers working with our Security Division also find a variety of options for truly integration security systems. For all our customers, we focus on providing smart, reliable service.

Call Center

Security

Telecommunications

Sound Communications

Sound Communications' headquarters in Grove City, OH, United States

Darin Cooper

Toni van Horn

This department oversees client relationships and ensures effective communication between the company and its clients.

Account Management

The Engineering and Support team at Sound Communications is responsible for the deployment, integration, and maintenance of our security and communication systems. This includes configuring and implementing workforce optimization solutions, setting up NextGen 9-1-1 systems, and ensuring fully integrated security systems for our clients. The team also provides ongoing technical support to ensure smooth operation and address any technical challenges for both call center and public safety customers.

Engineering and Support

The Project Management team at Sound Communications is dedicated to overseeing the planning, execution, and successful completion of customer projects. This team ensures that timelines, budgets, and quality standards are met while coordinating with various departments to implement workforce optimization solutions, NextGen 9-1-1 systems, and integrated security systems. Their core responsibilities include managing client relationships, ensuring compliance with project goals, and maintaining seamless communication to deliver smart, reliable service.

Project Management

The Sales and Account Management team at Sound Communications is responsible for building and maintaining strong relationships with clients to ensure their needs are met with our workforce optimization, NextGen 9-1-1, and integrated security systems. They drive sales, manage client accounts, and work closely with our partners and customers to deliver smart, reliable service solutions.

Sound Communications

Org chart

Teams

Account Management

Engineering and Support

Project Management

Sales and Account Management

Offices

Sound Communications

Org chart

Teams

Account Management

Engineering and Support

Project Management

Sales and Account Management

Offices

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