David D.

Senior Manager, Operations Support Systems & Process at SoundHound

David D. is an accomplished operations professional with extensive experience in customer support and process optimization. Currently serving as the Senior Manager of Operations Support Systems & Process at SoundHound AI, David successfully unified support departments and migrated CRM systems, enhancing user experience. Previous roles include Senior Operations Manager at Colossal, where David led growth initiatives in customer support, and roles at talech Point of Sale, Uber, and Bluehost, where David demonstrated strong leadership, budget management, and process improvement skills. David's background also includes military service as an Ammunition Specialist in the US Army, ensuring compliance and operational efficiency. David holds a Bachelor of Business Administration from Valley City State University and an Associate's degree from Phoenix College.

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