Lacey E. is an experienced professional currently serving as the Customer Onboarding and Enablement Manager at SoundHound AI, while also being a member of PreSales Collective. Previously, Lacey held the position of Senior Web Implementation Manager at ShipBob, overseeing contracts and strategic projects valued at nearly $50 million. Lacey has a robust background in client implementation and training, with noteworthy roles at Pathways and ADP, contributing to revenue growth and client satisfaction. Lacey's earlier career includes adult education and training, demonstrating strong communication and interpersonal skills, along with experience in sales and marketing across diverse industries. Educational qualifications include a Bachelor's Degree from Liberty University and a Master Certification from the Make Up For Ever Academy, supplemented by a Digital Marketing Bootcamp from San Diego State University.
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