We deliver Streamlined Global Support Solutions on Behalf of Technical Product Manufacturers. Delivering Solutions around the world since 2001.

Information Technology

Source Support

Source Support's headquarters in Lawrenceville, GA, United States

Mike Stolz

Eric Lomascolo

John Trautwein

Steve Snyder

Tom York

Jack Vander Leeuw

This department is responsible for providing on-site technical support and maintenance for equipment and systems.

Field Services

The Customer Success Team at Source Support ensures clients achieve optimal value from their technical support solutions. They handle onboarding, provide continuous support, and manage customer relationships to drive satisfaction and retention. This team works closely with clients to understand their needs and proactively address any challenges.

Customer Success Team

This department provides assistance and solutions to technical issues encountered by users and customers.

Technical Support

The Sales and Marketing Team at Source Support drives revenue growth by identifying and securing new business opportunities, managing client relationships, and executing strategic marketing initiatives. They collaborate to enhance brand visibility, generate leads, and deliver compelling value propositions for the company’s streamlined global support solutions.

Sales and Marketing Team

The Information Technology team at Source Support ensures the seamless functioning and security of the company's technical infrastructure. They manage IT operations, provide support, develop and maintain software systems, and implement solutions to optimize global support delivery for technical product manufacturers.

The Leadership Team at Source Support is responsible for setting the strategic direction and operational policies of the company. Comprised of key executives including the CEO, CFO, and SVPs of critical areas like Service Delivery and Strategy, this team ensures alignment with business goals, drives innovation in global support solutions, and maintains high service quality to enhance customer satisfaction and engagement across diverse markets.

Source Support

Org chart

Board & advisors

Teams

Field Services

Customer Success Team

Technical Support

Sales and Marketing Team

Information Technology

Leadership Team

Offices

Source Support

Org chart

Board & advisors

Teams

Field Services

Customer Success Team

Technical Support

Sales and Marketing Team

Information Technology

Leadership Team

Offices

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