Aman Jain has a diverse technical background with experience in cloud monitoring and support roles. Currently serving as an L2 Support Engineer (AWS) at SourceFuse, focused on AWS IoT–based production systems, Aman is responsible for monitoring AWS and IoT devices, troubleshooting incidents, and performing log analysis. Previous positions include Cloud Monitoring Operator at Devo, where Aman monitored cloud infrastructure, and Remote Support Engineer at ST Telemedia Global Data Centres (India), providing remote troubleshooting for hardware and software issues. Additionally, experience as a UNIX Systems Administrator at Synopsys Inc involved administering Unix-based systems and resolving complex system issues. Aman holds a Bachelor of Technology in Computer Science from JSS Academy of Technical Education, a Diploma in Information Technology from Ambedkar Institute of Technology, and completed secondary education through the Central Board of Secondary Education.
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