HC

HaoJing Savannah C.

Supplier Engagement Specialist at Sourcemap

HaoJing Savannah C. has a diverse range of work experience. HaoJing Savannah currently works as a Supplier Engagement Specialist at Sourcemap: the Supply Chain Transparency Company since April 2023. Prior to that, they worked at Payoneer from April 2021 to August 2021 as a Payment Knowledge Expert, where they trained and supported newly hired payment analysts, monitored pending payment cases, and analyzed chargeback and dispute payment cases. Before that, from December 2019 to April 2021, they held the role of Payment Approval Representative, conducting investigations, analyzing payment histories, and detecting fraudulent activities. From May 2019 to November 2019, they served as a VIP Customer Relations Officer, ensuring compliance with AML regulations, guiding customers through the client onboarding process, and addressing client inquiries and concerns. Lastly, they were a Customer Care Officer at Payoneer from November 2018 to April 2019. In this role, they provided technical assistance to users, reported client feedback for potential feature development, and focused on enhancing the customer experience.

HaoJing Savannah C.'s education history begins in 2011, when they attended Fu Jen Catholic University and pursued a Bachelor's degree in Library and Information Science. HaoJing Savannah completed their studies in 2015.

In 2018, they obtained two certifications, namely the Insurance Intermediaries Qualifying Examination-Paper I - Principles and Practice of Insurance and the Insurance Intermediaries Qualifying Examination-Paper III - The Long-Term Insurance, from the Vocational Training Council.

Moving on to additional certifications, in 2017, they completed the Certificate IV in Hospitality from CBD College Pty Limited and also obtained the Responsible Service of Alcohol certification from the Department of Justice NSW in the same year.

HaoJing Savannah C. continued to enhance their skills by obtaining various certifications from LinkedIn. In year 2022, they completed the Google Drive Essential Training, Tableau Essential Training, Learning Python (2020), Data Visualization for Data Analysis and Analytics, AI in Fintech Essential Training, Learning SQL Programming, and SQL: Data Reporting and Analysis. In 2023, they obtained the Learning Data Analytics: 1 Foundations certification from LinkedIn.

Lastly, in 2022-2023, HaoJing Savannah C. attended Université Sorbonne Nouvelle, where they pursued the DULF B1 (Diplôme Universitaire de Langue Française) in the field of study for the French language.

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Timeline

  • Supplier Engagement Specialist

    April, 2023 - present