Heather Butkos

Heather Butkos is an experienced Client Success Manager currently employed at Sourcepass, Inc. since March 2022, with a prior role at NST (now Sourcepass) since May 2020. In these positions, Heather excels in client incident management, relationship development, and strategic client engagement activities, including training on core technologies like Microsoft Office 365. Previously, Heather served as a Software Support Specialist and Team Lead at MDS Property Management Software, where responsibilities included team management and client support. Additional experience includes roles in sales and customer service at Techtronic Industries, Bank of America, and Kay Jewelers. Heather holds a Bachelor’s degree in Business Management/Computer Science from Farmingdale State University and an Associate's degree in Liberal Arts from Suffolk County Community College.