Justin Mendoza, MSITM, currently serves as a Client Service Advocate at Sourcepass, where responsibilities include driving client satisfaction through IT Service Management best practices following a merger. Previous roles include Service Delivery Manager at machineLOGIC, overseeing team performance and client relationships, and Service Desk Manager at Chelsea Technologies, supervising Help Desk and field operations. Justin has also worked as Site Manager at ServiceTec, managing service operations at Denver International Airport, and as Service Manager at TruAdvantage, coordinating hybrid service delivery teams. Additional experience includes roles as IT Site Manager at Long View Systems and Adjunct Instructor at IBMC College, alongside positions at Jenzabar, Universal Lending, and Uncommon Solutions Inc. Justin holds a Master of Science in Information Technology Management and a Graduate Certificate in Executive Information Technology from Regis University, along with a Bachelor of Arts in Organization Development from the same institution.
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