Rick Franco

Rick Franco is an experienced IT professional currently serving as a SOC Analyst and Incident Response team member at Sourcepass, where responsibilities include monitoring security events and conducting in-depth analyses of security incidents. Prior to this role, Rick worked at A.D.B. Services Inc as a System Network Administrator, leading cloud migrations and deploying virtual machines. Experience also includes technical support as an Information Technology Support Technician and investigative work at Buddoo and Associates. Rick has held various roles in sales, customer service, and retail prior to building a strong foundation in technology and support services. Academic credentials include a Bachelor’s degree in Organizational Leadership from the University of North Georgia and an Associate degree in Communication from Gainesville State University.