Abhijith Crasta

Abhijith Crasta is an experienced operations professional currently serving as Operations Team Lead at Sourcepoint since July 2020, where successful onboarding of offshore operations processes has led to enhanced operational efficiency and a notable 81% reduction in process errors. Prior to this role, Abhijith held the position of Subject Matter Expert at Envoy Mortgage from May 2015 to July 2020, contributing to a performance tracker that maintained team productivity above 90% and significantly reduced communication gaps by 33%. Abhijith holds a Bachelor's degree in Business Administration and Management from Padua College of Commerce and Management, completed in 2015.