Tom Win

Tom Win is an experienced product documentation writer specializing in customer education and enablement resources. They currently serve as the Senior Director of Technical Communications at Sourcepoint, where they scale customer support and success through documentation. Previously, Tom held positions as a Content Program Manager for Customer Enablement and Senior Technical Writer at Greenhouse Software. They also have academic experience as a Graduate Research Assistant and Instructor at the University of California, Santa Barbara, where they taught various film studies courses. Tom earned a Bachelor of Arts in English, Film Studies, and Psychology from Rutgers University, followed by a Master's and a candidacy in Philosophy in Film and Media Studies from the University of California, Santa Barbara.