Hannah Chapman

Senior Enterprise Customer Success Manager at SourceWhale

Hannah Chapman has a diverse work experience ranging from customer success specialist to marketing assistant. Hannah currently works at SourceWhale as a customer success specialist. Prior to that, they worked at QES as an account manager team lead for two years. Hannah also held the position of director of sales marketing at Fairy Job Mother in 2020. In addition, they have experience working as a UK business consumption program manager at Intel Corporation and as a member of the Early Tech Career Network Steering Committee at techUK. Hannah's earlier roles include being a PAL leader and student representative at the University of the West of England, a student enrollment administration representative at The Henley College, and a marketing assistant at MCS Rental Software.

Hannah Chapman's education history begins in 2016 when they enrolled at the University of the West of England. Hannah pursued a Bachelor's degree in Business Administration and Management, which they successfully completed in 2020. During the same time period, they also attended the Chartered Management Institute and obtained a CMI Level 5 Diploma in Management & Leadership.

In terms of additional certifications, Hannah obtained the Foundation Chartered Manager (fCMgr) from the Chartered Management Institute in June 2020. In 2018, they completed the Level 3 Award in Mentoring - Understanding Good Practice in Workplace Mentoring from ILM. In 2019, they earned the Level 3 Award in Coaching, also from ILM.

Moving to their recent certifications, Hannah obtained the Design Thinking: Customer Experience certificate from LinkedIn Learning in January 2021. Hannah also completed the Key Account Management certification from the National Association of State Boards of Accountancy in the same month.

In 2022, Hannah acquired several certifications. In February, they earned the Microsoft Azure Fundamentals certification from Microsoft. In March, they obtained The Certificate of Future Technologies from the West of England Institute of Technology. Additionally, in January, they completed the Lean Six Sigma Yellow Belt certification from The Knowledge Academy.

Overall, Hannah Chapman possesses a strong educational background with a focus on business administration, management, leadership, coaching, mentoring, and various specialized certifications.

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