Caroline Wilson serves as the Commercial Manager for Mainline and Highspeed stations at South Eastern Trains, a role they have held since 2004. They are responsible for the safe and successful operation of 103 stations and the management of 450 staff within Kent. Caroline's extensive railway knowledge is complemented by strong leadership and management skills, along with a passion for customer service stemming from their earlier career in the hotel trade and running their own business. Prior to their current position, Caroline worked at National LTL Express in North London from 1999 to 2004.
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