Caroline Wilson is the Commercial Manager for Mainline and Highspeed stations at South Eastern Trains, a role they have held since 2004. With extensive railway knowledge, Caroline manages the safe and successful operation of 103 stations and oversees 450 staff across Kent, including three High Speed stations. Prior to this, they worked at National LTL Express from 1999 to 2004. Caroline's passion for customer service is rooted in an earlier career in the hotel trade and experience running their own business.
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