Sovos
Amanda Mafra is an experienced professional in Customer Success, currently serving as Supervisor at Sovos since March 2022, where responsibilities include global hybrid management and the development of client renewal and retention strategies. Previously, Amanda held various roles at SimbioX, including Manager and Specialist in Customer Success, focusing on internal client journeys and KPI validation. Experience also includes positions at Octadesk, 99, Concentrix Brasil, Copenor, and Tower International, contributing expertise in customer support, logistics, and technical assistance. Amanda holds a Bachelor of Technology in Logistics, Materials, and Supply Chain Management from Faculdade de Tecnologia de Guarulhos and a Master of Technology in Administrative Assistant and Secretarial Science from ETEC Presidente Vargas.
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Sovos
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The Sovos Intelligent Compliance Cloud is the first complete solution for modern tax, combining tax determination, e-invoicing compliance and tax reporting on Sovos' reliable, scalable and secure S1 Platform.