Bruna M. is a Sr. Strategic Customer Success Manager with 14 years of experience in customer-facing roles, specializing in customer retention and value realization. They have a proven ability to drive customer-centric strategies, managing teams of up to 15 and overseeing a significant portfolio of accounts valued at $30M-$60M. Bruna has held various positions at organizations such as Bank of America, TripAdvisor, and ZoomInfo, and is currently with Sovos, focusing on delivering measurable outcomes and long-term customer success.
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