Kelsey Downing

Kelsey Downing is an experienced professional in customer success and account management, currently serving as a Customer Success Manager and formerly a Senior Renewal Specialist at Sovos since August 2015. At Sovos, a leader in business-to-government tax compliance and reporting software, Kelsey has contributed to providing solutions that help businesses navigate complex regulations effectively. Prior to this role, Kelsey was a Corporate Account Manager and Assistant Manager at Freshwater Farms, where responsibilities included customer service and employee supervision. Kelsey's career began at Salem Family Dental as a Dental Hygiene Assistant, where essential support was provided during dental procedures. Kelsey graduated from NHTI, Concord's Community College in 2012.