Marcos Azevedo has a diverse professional background in technology and customer service, with experience spanning from 2007 to 2025. Marcos began as a Técnico de suporte em TI at Hospital Escola Alvaro Alvim, followed by various roles at Sovos, including Solutions Engineer, Technical Support Engineer, and Software Support Analyst II, focusing on VAT data analysis and cloud storage issues. Additional experience as a Senior Customer Service Advisor at Webhelp involved providing technical support for iOS and macOS devices. Marcos also worked as a Despachante at Junior Despachante from 2009 to 2020. Academically, Marcos holds a degree in International Relations from Universidade Candido Mendes and an MBA in International Business Management from the Massachusetts Institute of Business. Further education includes coursework in Business Analysis and Customs Brokering.
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