Raphael Amaral

Raphael Amaral, MBA, is a seasoned professional with extensive experience in training, documentation, and operational management across various companies. At Sovos, Raphael served as a Training and Documentation Specialist, enhancing processes within Client Ops, delivering training on systems like Salesforce and SAP, and managing integration for Professional Services teams post-acquisition. Previous roles include positions at Inmetrics as an Auxiliar de Testes, where a focus on quality assurance and test management was paramount, and as a Functional Analyst at companies such as Spread Tecnologia and Capgemini, specializing in SAP modules. Educational qualifications include an MBA in Project Management from Centro Universitário FMU | FIAM-FAAM, as well as degrees in Marketing from Universidade Anhembi Morumbi and Centro Universitário FIEO.