Shelby Epstein currently serves as a Senior Customer Success Manager at Sovos, a position held since March 2025. Prior to this role, Shelby worked at Sparta Systems, a Honeywell Company, from February 2023 to March 2025 in the same capacity. Between October 2020 and February 2023, Shelby held multiple roles at ZoomInfo, including Customer Success Manager for Mid-Market (VIP), Mid-Market (Grow), and SMB segments. Shelby began the career at Oracle, working as an Enterprise Account Executive and Cloud Applications Consultant from June 2019 to October 2020. Shelby earned a degree from Penn State University, completing studies in 2019.
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