Sovos

Eileen Earl is currently the Chief Customer Success Officer at Sovos, where they manage three global organizations focused on Customer Success, Renewals, and Technical Account Management. Previously, Eileen served as the Head of Core Customer Success at ZoomInfo from 2020 to 2024, leading a team of approximately 100 across multiple locations and managing a substantial portfolio. Their earlier experience includes a decade at Eze Software Group, where Eileen held various leadership roles, including Director of Client Success, overseeing a team and implementing strategies that significantly boosted revenue and client satisfaction. Eileen's career demonstrates a commitment to optimizing customer experiences and driving business results through effective leadership and data-driven practices.

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Customer Success

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