𝗧𝘂𝗿𝗻 𝗘𝘃𝗲𝗿𝘆 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗶𝗻𝘁𝗼 𝗚𝗿𝗼𝘄𝘁𝗵

Founded in 2018 by a team with international experience, 𝗦𝗼𝘃𝗿𝗮𝗻 𝗔𝗜 develops conversational automation solutions that manage 𝗺𝗶𝗹𝗹𝗶𝗼𝗻𝘀 𝗼𝗳 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 𝗲𝘃𝗲𝗿𝘆 𝘆𝗲𝗮𝗿 for some of the 𝘄𝗼𝗿𝗹𝗱’𝘀 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗽𝗹𝗮𝘆𝗲𝗿𝘀.

The company operates across multiple verticals — 𝗧𝗲𝗹𝗰𝗼 & 𝗠𝗲𝗱𝗶𝗮, 𝗘𝗻𝗲𝗿𝗴𝘆 & 𝗨𝘁𝗶𝗹𝗶𝘁𝗶𝗲𝘀, 𝗥𝗲𝘁𝗮𝗶𝗹, 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲, 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 & 𝗜𝗻𝘀𝘂𝗿𝗮𝗻𝗰𝗲, 𝗮𝗻𝗱 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗮𝗹 𝗘𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲𝘀 — with an international presence spanning 𝟱 𝗼𝗳𝗳𝗶𝗰𝗲𝘀 𝗼𝗻 𝟮 𝗰𝗼𝗻𝘁𝗶𝗻𝗲𝗻𝘁𝘀 and a team of 𝗼𝘃𝗲𝗿 𝟭𝟬𝟬 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹𝘀.

The results speak for themselves:

𝟭𝟮+ 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝘀 managed annually
-𝟱𝟬% average call handling time
-𝟮𝟳% operational costs over 3 years (~€2M)
+𝟴𝟱% First Call Resolution
+𝟲𝟯 NPS points (Net Promoter Score)

𝗦𝗼𝘃𝗿𝗮𝗻 𝗔𝗜 𝗮𝗱𝗼𝗽𝘁𝘀 𝗮 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲-𝗯𝗮𝘀𝗲𝗱 𝗺𝗼𝗱𝗲𝗹, 𝘄𝗶𝘁𝗵 𝗻𝗼 𝗳𝗶𝘅𝗲𝗱 𝗰𝗼𝘀𝘁𝘀: clients pay only for the results achieved. This approach 𝗲𝗹𝗶𝗺𝗶𝗻𝗮𝘁𝗲𝘀 𝘂𝗽𝗳𝗿𝗼𝗻𝘁 𝗿𝗶𝘀𝗸𝘀, accelerates adoption, and ensures 𝗳𝘂𝗹𝗹 𝗮𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝗱 𝘃𝗮𝗹𝘂𝗲 𝗮𝗻𝗱 𝗽𝗿𝗶𝗰𝗶𝗻𝗴.

Sovran AI

This department focuses on the development and implementation of bot technologies to enhance user interaction through automated conversations.

Conversational AI

This department focuses on the design, implementation, and management of cloud-based solutions.

Cloud Services

This department focuses on ensuring customer satisfaction and engagement throughout their experience with the company.

Customer Success

This department focuses on ensuring quality standards in projects and providing pre-sales consulting services.

Quality Assurance and Consulting

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department focuses on enhancing the usability and overall experience of products through design and research.

Sovran AI

Org chart

Teams

Conversational AI

Cloud Services

Customer Success

Quality Assurance and Consulting

Software Development

User Experience

Offices

Sovran AI

Org chart

Teams

Conversational AI

Cloud Services

Customer Success

Quality Assurance and Consulting

Software Development

User Experience

Offices

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