Edwin Aarts

Edwin Aarts is a senior product manager at S&P Global, where responsibilities include defining and driving AIOps and ITSM Incident and Event Management strategies within Digital Technology Services. Edwin manages the ServiceNow Incident Management platform and PagerDuty to optimize incident response for customers and internal users. Previously, Edwin held various roles at IHS Markit, including IT Continual Service Improvement Manager and Operational Incident Manager, focusing on continual improvement and incident management functions. Early career experience includes positions as an Operations Centre Analyst and Network and System Specialist at Niveau 3 bij NCR, supporting major clients like Sainsbury’s. Edwin holds an MBO level 3 degree in Computer Science.