Mounir E. is an experienced professional with over 15 years in client services, customer operations, and team management. Currently serving as the Global Head of Customer Operations at S&P Global, Mounir is responsible for operational strategy development and team leadership. Their previous roles include positions such as Senior Relationship Manager at CARMA and various client service roles at Nielsen Egypt and IHS Markit. Mounir earned a Bachelor's degree in Management and Business Administration from Cairo University in 2009 and was recognized as the Young Professional of the Year at the AMEC Awards in 2014.
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