Prashant Kumar is an experienced service delivery and customer success manager with a robust background in information technology. Currently serving as Service Delivery Manager at S&P Global since March 2022, Prashant has held multiple leadership roles in the field, including Manager, Customer Success, and Information Technology Team Lead. Prior experience includes leadership positions at IHS Markit, where responsibilities encompassed user administration and infrastructure management, and roles as Technical Services Specialist at iYogi, Advanced Resolution Expert at Dell, and Technical Support Specialist at Wipro. Prashant's expertise includes maintaining Active Directory, installing and troubleshooting Windows operating systems, and providing technical support for various platforms.
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