Ryan Smith has extensive experience in customer support and technical roles, currently serving as the US Regional Manager for Product Support at S&P Global since November 2022. Prior to this, Ryan held various positions including Client Support Specialist at Ipreo Private Capital Markets since July 2018, where responsibilities included providing exceptional client services and managing multiple requests simultaneously. Ryan's earlier roles include Senior Customer Care Engineer at Aspect Software (May 2014 - June 2018) and Technical Support Analyst at Dell (July 2006 - May 2014), where notable achievements included receiving the Circle of Excellence Award and being recognized as a trusted advisor. Additionally, Ryan contributes as an IT Consultant for Cornerstone Door Co since January 2012, offering part-time support for internal systems and networks.
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