Sandra Steele is an experienced professional in customer service and operations, currently serving as Vice President at McGraw Hill Education since October 2004. Prior to this role, Sandra held key leadership positions, including North American Director of Customer Service at Newell Rubbermaid from 2002 to 2004, SMT Director of Call Centers at Stanleyworks from 1998 to 2001, and Call Center Director at Qwest Communications from 1992 to 1998. Sandra's early career includes serving as Director of Customer Service Training and Development at Time Warner Cable from 1988 to 1992. Sandra is an alumnus of The Ohio State University.
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