Tracy Brenner has extensive experience in customer success and technical support within the engineering field. Currently serving as Customer Success Director for Upstream Engineering at S&P Global, Tracy leads a team that provides onboarding, deployment, and training for a suite of nine engineering applications. Prior roles at IHS Markit included Director and Associate Director of the Engineering Customer Solutions Team, focusing on application support and customer service across engineering tools. Earlier experience includes technical support roles at Imperial Oil and Olympus, along with a strong academic background, holding both a Master's and a Bachelor's degree in Zoology/Animal Biology from the University of Calgary. Tracy's career reflects a commitment to delivering exceptional customer care and technical expertise across various engineering applications.
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