Vikrant Sharma is an experienced professional in client management and customer success with a career spanning over 16 years. Currently serving as Director of Specialized Account Services at S&P Global since March 2022, Vikrant previously held the position of Associate Director of Customer Success at IHS Markit from July 2016 to March 2022. Prior to that, Vikrant worked as Operations Manager at EXL Service from March 2010 to June 2016 and as Senior Travel Analyst at American Express Business Travel from May 2007 to March 2010. Vikrant holds a Postgraduate Diploma in Business Administration, Management and Operations from IMT Ghaziyabad and a Bachelor's degree in Hotel and Tourism Management from IHM Lucknow.
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