Matthew Edler is an experienced IT Services Technician II at SpaceX, a position held since June 2018. Prior to this role, Matthew worked as an IT Helpdesk Technician Tier II at HauteLook from April 2013 to June 2018, providing support for Tier 1 Desktop Support Agents, maintaining service level agreements based on priority, and delivering desk-side support for various computing systems. Matthew holds a degree in Computer Systems Technician from UEI College, completed between 2009 and 2010.
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