JW

Jamil White

Technical Support/Devops at Sparkfly

Jamil White has a diverse work experience spanning multiple companies. Jamil'smost recent position was at Sparkfly as a Technical Support/Devops, starting in August 2020. Prior to that, they worked at SalesLoft as a Senior Technical Support Agent from February 2018 to August 2020. Jamil also has experience at Cisco, where they held the positions of Senior Technical Support Engineer from May 2016 to October 2017 and Customer Support Representative from November 2008 to April 2015. Additionally, Jamil worked at Carestream Dental as a Customer Support Representative from July 2015 to May 2016. During their time at Cisco, they gained expertise in client knowledge, high-touch communication with external clients, troubleshooting customer issues, managing a high workload, building client rapport, assuming project management roles, and using Oracle and handling RMA processes and logistics.

Jamil White attended Phoenix College from 2005 to 2008, where they obtained an Associate's degree in Business.

Links

Previous companies

SalesLoft logo

Timeline

  • Technical Support/Devops

    August, 2020 - present