Bill Cook

Inbound Sales Center - Sales Support Lead

Bill Cook currently serves as the Inbound Sales Center - Sales Support Lead at Sparklight, a position held since February 2008, where responsibilities include overseeing senior customer service representatives, ensuring compliance, and facilitating training and development for associates. Prior experience encompasses roles such as Customer Support Manager at Ellison Surface Technologies and Account Manager/Customer Support Administrator at F&B Manufacturing. Additionally, Bill Cook has held positions in customer support and contract administration at FTR, Ltd. and served as a Web Sales Manager/Customer Support Supervisor at Sunstone Entertainment. Earlier career experience includes work as an actor and voice artist while self-employed from 1992 to 2000. Bill Cook completed coursework in Communications at Glendale Community College and graduated from Cactus High School.

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